Frequently asked questions
How long will it take to receive my order?
Orders are processed within 1–3 business days after payment confirmation. Delivery typically takes 4–8 business days, depending on your location.
What if I’m not satisfied with my product?
If there’s an issue with your order, contact our support team and we’ll help resolve it. Returns and issues can be addressed within60 days of delivery.
Will I receive tracking information?
Yes, tracking details will be provided via email once your order has been shipped.
Can I modify or cancel my order?
Orders can be modified or canceled within a short time after purchase. Please contact us as soon as possible.
What if I entered the wrong address?
If you notice an error in your shipping details, please contact us immediately so we can assist you.
How can I contact support?
You can reach our support team anytime through our contact page or by email at contact@lunviero.com
